Where is my order?Updated 2 years ago

Where is my tracking information?

You should have received an email with tracking information once your order was fulfilled. If you did not receive an email, please reach out to us with our Contact Form

My order says it was delivered, but I don't see it!

We see this happen sometimes. This can either be a failed delivery, the carrier delivered it to the wrong address, or it was lost in the mail. If this happens, please wait 3 days and then reach out to us through our Contact Form so we can replace your plant.

My order says it is pending 

Unfortunately, once we hand the package off to FedEx or USPS we have very little control with what happens to the package. If you don't receive your plant after 2 weeks or it arrives damaged, we would be more than happy to replace or refund your order.