Pricing and General Shipping Information. You can check out our full shipping policy including price breakdown here. We offer shipping to the continental United States only at this time. PLEASE NOTE we cannot ship to the states of Hawaii or Alaska du
This is dependent on if you chose standard shipping or express shipping. If you chose... 1. Standard Shipping. It will take 2-5 days to process your order and then 2-6 days to ship it depending on what part of the country you are in. On average we se
Where We Ship to and General Shipping Information. We offer shipping to the continental United States at this time. You can check out our full shipping policy and price breakdown here. PLEASE NOTE we cannot ship to the states of Hawaii or Alaska due
Where is my tracking information?. You should have received an email with tracking information once your order was fulfilled. If you did not receive an email, please reach out to us with our Contact Form. My order says it was delivered, but I don't s
We ask that you don't try to return your plants if they aren't what you expected or aren't healthy. We will gladly send you a new plant if its within our 30 day guarantee window or offer you a refund. Please reach out to us here if you had an issue w
Order is Delayed. If your order does not arrive on the originally projected delivery date, it may be due to inaccurate tracking information provided by the courier and the email updates we provide are based on that information. Based on our experienc
I Need to Update my Shipping Address. If you made a mistake and the shipping address on your order is incorrect, fill out the contact form here and write URGENT at the beginning of your message. We can not make changes to your order, if you reach out
During the winter months, we ask that customers to add Winter Shipping Protection to their order. Winter Shipping Protection includes a 72 hours heat pack, insulated packaging, and winter shipping guarantee. If you receive a plant that is cold damage
My order says it was delivered, but I don't see it!. We see this happen sometimes. This can either be a failed delivery, the carrier delivered it to the wrong address, or it was lost in the mail. If this happens, please wait 3 days and then reach out